Refund policy
Thank you for shopping with us! If you’re not completely satisfied with your purchase, we’re here to help.
Returns
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You have [7] days from the date you received your item to request a return.
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To be eligible for a return, the item must be:
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Unused and in the same condition you received it
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In the original packaging
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Accompanied by proof of purchase (order number or receipt)
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Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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Shipping costs are non-refundable.
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We recommend using a trackable shipping service.
Exchanges
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We only replace items if they are defective or damaged.
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If you need an exchange, contact us at decorishpakk@gmail.com
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within [48–72 hours] of delivery with photos, and we’ll make it right.