Refund policy

Thank you for shopping with us! If you’re not completely satisfied with your purchase, we’re here to help.

Returns

  • You have [7] days from the date you received your item to request a return.

  • To be eligible for a return, the item must be:

    • Unused and in the same condition you received it

    • In the original packaging

    • Accompanied by proof of purchase (order number or receipt)

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • Shipping costs are non-refundable.

  • We recommend using a trackable shipping service.

Exchanges

  • We only replace items if they are defective or damaged.

  • If you need an exchange, contact us at decorishpakk@gmail.com

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within [48–72 hours] of delivery with photos, and we’ll make it right.